Test Your InGo Installation - Checklist

To quickly test that InGo is set up for optimal performance, please perform the following quick test.  

First, perform two test registrations

From your event landing page...

• First, make a test registration using social login - preferably LinkedIn
  • Keep all default settings (don't uncheck boxes, etc)
  • Note which registration form fields are auto-filled
• Then, do a second test registration using "register by email - do not click the social buttons
  • Using fake data like "Testy McTestface", "Test Corp", etc. makes it easier to confirm results
  • Send an email invitation to yourself from the social widget

Next, use this checklist to confirm your results

• All widgets appeared and functioned correctly - Login, Registration (no visible UI), Social, Confirmation (no visible UI)
• Social profile data was auto-filled on registration form (social registration only)

	All InGo widgets appear and function correctly	Login Registration (no visible UI), Social, Confirmation (no visible UI)
	Registration form auto-filled with social profile data	First name, last name, email address, company name, job title (varies by social network)
	Both registrations* appear in the event registration report in InGo Admin	Click "n% of your x members" from the event dashboard
	Social post was created on your LinkedIn feed	LinkedIn filters out duplicate content. Please ensure older posts for the same event are removed
	Email invitation was received	Ensure all event details are correct

* It takes 2-3 minutes after registration confirmation for data to appear in the InGo Registrants report

If your test registrations successfully pass all items in the checklist, then InGo has been set up correctly for this event.  

Troubleshooting

If your results did not match the expected results, please check the following troubleshooting tips. 

All InGo registration traffic must flow through all four InGo widgets for InGo to function properly,

• Widgets not appearing 
  • Ask your installer to confirm that all widgets have been installed correctly according to the instructions received when the event was created (note that the registration and confirmation widgets have no visible UI)
• Auto-fill is not working - First Name, Last Name, Email, Company Name, Job Title
  • Are all widget IDs correct for the event?  (compare on-page widget IDs with widget ID lists in Admin -> Widgets
  • Ask your developer to confirm that the registration form data fields have been mapped correctly to the registration widget
• Social posts not appearing
  • Have you registered previously using the same social login?  The social network may be preventing duplicate content posting
  • Are all widget IDs correct for the event?  (compare on-page widget IDs with widget ID lists in Admin -> Widgets
  • Did you un-tick the permission box for social posting?
• Registrants not in report
  • Were the login and confirmation widgets installed correctly?
  • Was the registration widget mapped correctly to the registration form fields?
• Any other issues - email us at [e-mail] with the following details:
  
  • description of the issue(s) observed
  • any error messages appearing
  • steps to reproduce the issue you are reporting (including any specific data to be entered during the reg process)
  • loom videos or screen grabs of the issue where possible